Fixing Basic Computer Issues

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• Why is my computer screen blank?

  Problem: The screen is blank Solution 1: The computer may be in Sleep mode. Click the mouse or press any key on the keyboard to wake it. Solution 2: Make sure the monitor is plugged in and turned on. Solution 3: Make sure the computer is plugged ...

• The Sounds isn't working on my computer

  Problem: The sound isn't working Solution 1: Check the volume level. Click the audio button in the top-right or bottom-right corner of the screen to make sure the sound is turned on and that the volume is up. Solution 2: Check the audio player ...

• What do I do if my entire computer is frozen?

  Problem: The computer is frozen Sometimes your computer may become completely unresponsive, or frozen. When this happens, you won't be able to click anywhere on the screen, open or close applications, or access shut-down options. Solution 1 (Windows ...

• My mouse or keyboard has stopped working

  Problem: The mouse or keyboard has stopped working Solution 1: If you're using a wired mouse or keyboard, make sure it's correctly plugged into the computer. Solution 2: If you're using a wireless mouse or keyboard, make sure it's turned on and that ...

• Using a Flash Drive

  Using a flash drive Flash drives make it easy to carry your important files and documents with you in a portable form. You should always back up the files on your flash drive elsewhere, however, just in case it gets lost or breaks. To connect a flash ...