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Fixing Basic Computer Issues
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What do I do if a program is frozen?
Problem: An application is frozen Sometimes an application may become stuck, or frozen. When this happens, you won't be able to close the window or click any buttons within the application. Solution 1: Force quit the application. On a PC, you can ...
What do I do if my entire computer is frozen?
Problem: The computer is frozen Sometimes your computer may become completely unresponsive, or frozen. When this happens, you won't be able to click anywhere on the screen, open or close applications, or access shut-down options. Solution 1 (Windows ...
My mouse or keyboard has stopped working
Problem: The mouse or keyboard has stopped working Solution 1: If you're using a wired mouse or keyboard, make sure it's correctly plugged into the computer. Solution 2: If you're using a wireless mouse or keyboard, make sure it's turned on and that ...
The Sounds isn't working on my computer
Problem: The sound isn't working Solution 1: Check the volume level. Click the audio button in the top-right or bottom-right corner of the screen to make sure the sound is turned on and that the volume is up. Solution 2: Check the audio player ...